Privacy Policy

Last updated: September 24, 2025

 Sinjly values ​​the trust of its customers and is committed to protecting their privacy and personal data. This Privacy Policy clearly and comprehensively explains how we collect, use, and protect your information when you visit our online store or use our services.

1. Identification of the Controller

The Sinjlyonline storeis operated by Sinjly Unipessoal Lda, a Single-Member Shareholder Company, with registered office at Rua de Bissau 4, 5 left, 2830-168 Barreiro, corporate number 518905799 , with email contato@sinjly.com and telephone number +351 965 889 009 .

The controller of personal data is Sinjly Unipessoal Lda, under the terms of the General Data Protection Regulation (GDPR – EU 2016/679)and Portuguese e-commerce legislation.

2. Data We Collect

We may install the following personal data:

  • Name, address, email and telephone contact;
  • Billing and shipping data;
  • Payment information (processed securely by our payment partners);
  • Browsing data, such as IP address, cookies and website interaction history;
  • Account information, if the customer creates an account (username, password, preferences);
  • Communications with us (emails, messages or forms submitted);
  • Order and transaction history data.

3. Purposes of Processing and Legal Basis

The data collected is used to:

  • Order processing and shipping (contract execution);
  • Issuing invoices and complying with legal obligations;
  • Communicating updates on orders and services (contract execution);
  • Sending newsletters, promotional campaigns and advertising (customer consent);
  • Improved browsing experience, statistics analysis and digital marketing (legitimate interest);
  • Fraud prevention, information security and legal compliance (legitimate interest and compliance with legal obligations).

4. Sharing Data with Third Parties

Sinjly may share personal data with:

  • Carriers , for delivery of parcels;
  • Payment gateways (e.g. Easypay, Stripe, PayPal, MBWay), for payment processing;
  • Analytics and marketing platforms (e.g., Google Analytics, Meta/Facebook Pixel), only with consent;
  • Shopify , for secure website hosting and processing.

We never sell or pass on data to third parties for commercial purposes.

5. Data Retention

The data will be kept for as long as necessary to:

  • Comply with the requirements for which they are intended;
  • Comply with legal and tax obligations (billing data: 10 years; order history: 5 years);
  • As long as there is valid consent for marketing communications.

6. User Rights

Under the GDPR, the customer has the right to:

  • Access, correct, update or delete your personal data;
  • Limit or object to the processing of data;
  • Request data portability;
  • Withdraw consent given for marketing or cookies;
  • Submit consent to the National Data Protection Commission (CNPD).

Requests should be sent to contato@sinjly.com.

7. Cookies

The website uses cookies and similar technologies to:

  • Ensure website functionality (login, cart, session);
  • Analyze statistics and performance;
  • Digital marketing, when authorized by the user.

The customer can manage or disable cookies through the browser, but some website features may be affected.

8. Children's Data

Sinjly services are not intended for children under 16.We do not intentionally collect personal information from children. If a legal guardian identifies a child's data, they can request its deletion.

9. Data Security

Sinjly applies specific technical measures to protect personal data against loss, unauthorized access, disclosure, alteration or destruction.

10. Policy Changes

Sinjly reserves the right to update this Policy whenever necessary. The most recent version will be available on the website, with the update information indicated.

11. Contact

For questions about this Privacy Policy or the processing of your data: